Networking
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Networking
Services This Voucher gives you 90 non-consecutive minutes within 24 hours from first log-in. ##What is BT Openzone? BT Openzone is a wireless broadband (Wi-Fi) service that you can access in public places (hotspots) such as airports, hotels, motorway service stations and city centres. Get online at BT Openzone hotspots throughout the UK and the Republic of Ireland, and at selected locations outside the UK. ##Why BT Openzone? BT Openzone gives you easy-to-use broadband internet access* in convenient locations such as caf?s, hotels, stations and airports. You can access your email, the web and your company network quickly and cost-effectively - there are no download limits. ##What do I need to use BT Openzone? You need a wireless-enabled laptop running Windows 98 or above, Mac OS 9.0 or above, or Linux 2.2 or above - or a personal digital assistant (PDA) running Microsoft Pocket PC 2002 or above, or Palm OS 4.0 or above. If your laptop isn't wireless-enabled, you need a IEEE 802.11b wireless or LAN access or PCMCIA card, or built-in Intel? Centrino? Duo. You can buy a wireless online at the BT Shop - see the banner to view popular Wi-fi hardware. ##Is there a bandwidth guarantee with BT Openzone? There is no bandwidth guarantee with BT Openzone. However, as long as you're in - or within - range of a hotspot you should be able to connect at broadband speed. Please note that in busy hotspots, bandwidth may be affected. Dabs Components
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Networking
Security Devices Secure your MicroSaver to a desk or table with this universal anchoring device. Now you can make any surface an immovable object on which to anchor your Kensington lock. Simply screw the metal plate to the surface, place the attractive face plate over it, and run your Kensington lock cable through the metal loop. It's so easy. Dabs Components
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Networking
Security Devices Kensington are proud to introduce the brand TFTSaver, the security cable specifically designed for Flat screen Monitors. TFTSaver provides high performance protection that is easy to use. Dabs Components
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Networking
Security Devices The DEFCON Video Port Combination Lock (VPCL) is the only system that combines a galvanized steel cable with a high quality 4-digit resettable combination lock and is designed to fit the video port of any desktop/notebook computer. With up to 10,000 user-settable combinations, this keyless security cable lock is hassle-free. Simply secure your computer to an immovable object and your DEFCON VPCL will deter thieves from trying to steal it. The DEFCON VPCL utilizes a specially designed pass through video cable to allow the use of your monitor/projector while the DEFCON VPCL is secured. The DEFCON VPCL's unique serial lock design makes this product truly one of the toughest and strongest locks out in the market place. Dabs Components
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Networking
Security Devices Kensington introduces the brand new Desktop TFTSaver, the security cable specifically designed for desktop computers with flatscreen monitors. Protect an entire desktop system with a single solution. Specifically designed for desktop computers with flatscreen monitors, Desktop TFTSaver provides high performance protection that is easy to use. The unique design means that TFTSaver is compatible with virtually flatscreen monitors and the additional security plates enable you to lock up multiple office devices in a single solution. Dabs Components
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Networking
Services Is your PC slow? Getting mysterious PC errors? Let our Tech Heads agent and have your PC running like new again! # Key Benefits * Speed up your computer for optimal performance * Diagnose and resolve your PC issues * Clean up of your temporary files and registry * Check Windows for updates and defrag your PC * Review software slowing down your PC and check anti-virus and spyware definitions #How Does It Work? As easy as 1-2-3! Tech Heads? agents are available 24/7 to connect to your PC and help you with specific tasks or issues. 1.Simply choose the service which applies to your problem and checkout the normal way. 2.Once your order is processed you will get a unique code by email 3.Just go to the link specified and a few clicks later an expert will help you on this service #Service Details -Benchmark results on the computer's maximum theoretical speed -Streamlines your desktop performance using advanced PC Tune Up tools -Optimize your operating system, startup and shutdown -Correct Windows registry problems and remove invalid shortcuts -Free up disk space and increase system performance through defragmentation #Technical Specifications -PC operating system of Microsoft Windows XP, Vista or Windows 7 -Active / working broadband connection -Average service duration 1 hour Dabs Components
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Networking
Security Devices Everyday nearly 1,000 laptop computers are stolen - protect your laptop computer and its valuable data with this affordable laptop security product - the DEFCON CL. The DEFCON Cable Lock (CL) is 2.1 meters of galvanized steel cable that loops around any secure object and easily attaches to your laptop computer's lock slot. The DEFCON CL features a user-settable combination lock with up to 10,000 possible settings. The DEFCON CL is the first laptop computer security product to offer the benefits and convenience of a keyless security solution. Dabs Components
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Networking
Services Millions of people worldwide have had their data potentially compromised by laptop thefts. It is now impossible to ignore the growing identity theft crisis, much of it caused by laptop thefts from high-profile corporations, government agencies, universities, and healthcare institutions. A multi-layered security strategy is required to protect computer hardware and the data on it. With a few proactive data security steps, organizations can avoid the potential lawsuits, fines, public scrutiny, and loss of business that a lost or stolen computer can cause. HP's Tracking and Recovery Service utilizes software which provides a robust, multi-layered security solution which helps organizations address issues of regulatory compliance, data protection, computer theft recovery, and asset tracking. IT professionals can use HP's Tracking and Recovery Service to track and recover stolen laptops, delete data remotely in order o protect confidential information, detect unauthorized software or missing hardware, to ensure regulatory compliance, and create predefined alerts to manage appropriate use policies. Available through HP direct sales force and partners, these services are an additional step in delivering a solution that protects your assets and helps secure your data. Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description Not all employees are able to install a major piece of software on their computer but that doesn't mean you have to do it yourself! This service will take that issue away by letting an IT expert install, configure and activate Microsoft Office on your behalf. # Tick List -MS Office Help or troubleshooting -MS Office Installation -Optimise office to your requirements -Learn tip and Tricks -Service does not include licenses # Technical Specifications -Windows XP, Windows Vista or Windows 7 -MS Office CD -To use this service you will need a computer running Microsoft Windows XP, Vista or 7 with a DVD-ROM drive and a valid copy of Microsoft Office 2003 or 2007 with the relevant activation key. Please note that email login and password details will be required for the configuration of Outlook. -Average service duration 1 hour Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description The only downside to a fast new computer is that before you can feel at home with it, you have to transfer your documents, pictures, music, favourite bookmarks, email settings, etc from the old computer. So if your idea of an enjoyable weekend does not include poking around system files, you should consider this service. This helps you transfer what you need and takes the hassle out of starting on a new computer. Ensuring nothing important is left behind! The transfer includes browser settings, favourites, bookmarks, email settings and all the documents included in the ''My Document'' folder. Please note that software, saved passwords and cookies cannot be transferred. The service is limited to 1 user per computer but additional users can be transferred for an extra charge. An active antivirus protection on the new computer is highly recommended. # Tick List -Guidance on which data can be transferred and where to find it -Review of transfer capabilities available -Transfer browser settings, favourites, and bookmarks, folders data, files, music, and photos # Technical Specifications -The source computer must be running Windows XP, Vista or 7. -Networking connection between the PC or media available (CD-DVD) to transfer data -Working broadband connection -Average service duration 1 hour Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description Save some time and frustration by getting a remote IT expert to install, configure and activate Microsoft Office on your behalf. It will ensure that you maximise Microsoft's power productivity suite right from the start. This is particularly important if you need a more advanced like Multilanguage support for instance. # Tick List -MS Office Help or troubleshooting -MS Office Installation -Optimise office to your requirements -Learn tip and Tricks -Service does not include licenses # Technical Specifications -Windows XP, Windows Vista or Windows 7 -MS Office CD -To use this service you will need a computer running Microsoft Windows XP, Vista or 7 with a DVD-ROM drive and a valid copy of Microsoft Office 2003 or 2007 with the relevant activation key. Please note that email login and password details will be required for the configuration of Outlook. -Average service duration 1 hour Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description If you're buying a new computer, you know that a lot of time will have to be spent transferring the user's data and settings from the old PC to the new one. This service is meant to help you focus on what you do best by letting a remote expert help the user transfer all the relevant information. The transfer includes browser settings, favourites, bookmarks, email settings and all the documents included in the ''My Document'' folder. Please note that software, saved passwords and cookies cannot be transferred. The service is limited to 1 user per computer but additional users can be transferred for an extra charge. An active antivirus protection on the new computer is highly recommended. # Tick List -Guidance what data can be transferred and where to find it -Review transfer capabilities available -Transfer browser settings, favourites, and bookmarks, folders data, files, music, and photos # Technical Specifications -The source computer must be running Windows XP, Vista or 7. -Networking connection between the PC or media available (CD-DVD) to transfer data -Working broadband connection. -Average service duration 1 hour Dabs Components
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Networking
Services #Available for almost any Hard Drive* * Laptops * PC's * Netbooks * NAS* * Solid State Drives * XBOX * Playstation 3 * IPods #Avoid losing everyting when your hard drive fails! There is always a possibility that your computer's hard drive or your external hard drive may crash. A hard drive crash would mean that you lose all data that is stored on that drive. Imagine your digital photos, your music or video collection, your important documents.... All gone! #I've just deleted something that I really need! Data Recovery Service also covers deleted data; it is very important to immediately stop working on the drive, to prevent the data to be overwritten! When your data is lost but your drive is not broken we will ship back your data on your drive. #Protection With our Data Recovery Service/Anti Datastrophe System a hard drive crash is not the end of the world. Even if your computer does not recognize the hard drive anymore, the data usually is still present on the drive and thereby might still be recoverable in our laboratory. #Security Registering for our Data Recovery Service means a safe feeling for you. For a period of 3 years, you have the right to one data recovery of your hard drive in case it has crashed. #How does it work? 1. Purchase the Data Recovery Service package - one per hard drive to be protected. 2. Register online at www.freecom.com/datarecovery, including details of the hard drive for which you register the service. The service covers one data recovery of one device for a period of 3 years, valid only after registration. 3. Should your hard drive crash, contact us online at www.freecom.com/datarecovery or per telephone via our local Service Centers After receiving a confirmation e-mail from us, you can ship the drive to our laboratory free of charge, using our shipping label 4. Upon arrival at our laboratory, our technicians will send you a diagnostic report per e-mail, including a list of recoverabl Dabs Components
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Networking
Security Devices Deter thieves from stealing your laptop and the personal information on it. Patented T-bar locking mechanism and high-carbon steel cable provide maximum protection that attaches to the standard Kensington security slot found in 99% of laptops. Secure, protect and lock down your computer and leave it safe. Dabs Components
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Networking
Security Devices Protect your laptop and monitor with this double lock-head security system. Patented T-bar locking mechanism and high-carbon steel cable provide maximum protection that attaches to the standard Kensington security slot found in 99% of laptops and many computer devices. Lock down your computer system and leave it safe. Dabs Components
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Networking
Services # Standard introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description Setting up a multifunction network printer on several computers can end up taking a lot of precious time. This service will help you put your business first by taking over remotely the software and network installation of the device. # Tick List -Setup and configuration - local and network printers -Questions about your printer? We can try and answer them -Troubleshoot and solve most printer problems # Technical Specifications -All printer cables -Printer model name -A wireless access point (for a wireless printer only) -Windows XP, Windows Vista or Windows 7 OS -Apple Macs running MacOS 10.4, 10.5 or 10.6 -Service dependant on the relevant drivers being available -Working broadband connection -Average service duration 45 min Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description If you're switching to Microsoft's latest operating system, Windows 7, and are not the type prepared to sit down and read a book before you start then you should consider this service. It's a 1 hour crash course on the aspects of Windows 7 that are most important to you. Once you've chosen what interests you most (see list below), our technical expert will guide you through key points and answer any questions. The subjects you can choose from include: -Appearance and personalisation -Taskbar and start menu -Hardware and drivers -Performance and maintenance -Context menu -Backup and restore -General tips -Shortcuts -Media -Security and system tools -Parental control -Power management -Networking and internet -User accounts -Programs and features -Files and folder setting # Tick List -Become familiar with Microsoft's latest operating system -Depending on the subjects it is normally possible to cover between 4 and 6 of them within the allocated time of one hour. If required, additional time will be available subject to additional charges. To use this service you need a computer with Microsoft Windows 7. If it is the first time ever that you start that computer then the expert will go through the first configuration screens with you. -Select any topic from the list proposed above -Training tailored to your specific computer usage -Learn at your pace and practice while learning Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description Whether your computer is acting up or you're trying to use some advanced functions of Microsoft Office, the Tech Heads will be more than happy to help. This is a great service to understand how to save time with Excel pivot tables or keep in touch with your customers using Word's mail merge function. # Tick List -Helping repairing, troubleshooting or reinstalling MS Office -Help or Troubleshoot any problem with Microsoft Windows -Service does not include licenses # Technical Specifications -Windows XP, Windows Vista or Windows 7 -Working broadband connection -To use this service you need a computer running Microsoft Windows XP, Vista or 7. The Microsoft Office applications supported are the 2007 or 2003 versions of Word, Excel, Outlook and PowerPoint. -Average service duration 1 hour Dabs Components
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Networking
Server Applications Symantec Backup Exec System Recovery 2010 is a simple, cost-effective backup and recovery solution for small businesses that helps minimize downtime and avoids disaster by easily recovering individual data files/folders or complete Windows systems in minutes - not hours or days - even to different hardware, virtual environments, or remote locations. Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description This 2 in 1 service offers a 30 minutes crash course on Microsoft Windows 7 and helps you with the transfer of your data from your old computer. First our technical expert will help you transfer your documents, pictures, music, favourite bookmarks and email settings from your old computer, then during 30 minutes he or she will go with you through as many subjects as possible from the list below: -Appearance and personalisation -Taskbar and start menu -Hardware and drivers -Performance and maintenance -Context menu -Backup and restore -General tips -shortcuts -Media -Security and system tools -Parental control -Power management -Networking and internet -User accounts -Programs and features -Files and folder setting It is normally possible to cover between 2 and 3 subjects, if you have more questions there's always the possibility to buy some additional time during the session. If it is the first time ever that you start that computer then the expert will go through the first configuration screens with you. The transfer includes browser settings, favourites, bookmarks, email settings and all the documents included in the ''My Document'' folder. Please note installed software, saved passwords and cookies cannot be transferred. The service is limited to 1 user per computer but additional users can be transferred for an extra charge. An active antivirus protection on the new computer is Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description Get an hour with one of our technical experts to setup a `home network' where you can share files and printers across more than 1 computer. Your requirements will be reviewed and then the relevant devices of your network will be configured. You can start with up to 3 computers and extend to a NAS drive, Hubs, access points and wireless repeaters where relevant. Your network security will be also reviewed ensuring that it gives you the best possible protection. This service includes the setup of up to 3 computers running Windows XP, Windows Vista, Windows 7, MacOS 10.4, 10.5 or 10.6. # Tick List -Review and updating your existing security levels -Implement a plan to secure your network -Protect your Network from internet-related attacks -Enable File and device sharing -Up to 3 Computers # Technical Specifications -Windows XP, Windows Vista or Windows 7 -MacOS 10.4, 10.5 or 10.6 -Working broadband connection -For a completely wireless solution, a wireless hub or an access point will be required in addition to the computers being capable of wireless networking. -For a wired solution an Ethernet hub and some RJ45 cables will be needed. Please note that the configuration of Windows Servers, Apple Servers or Cisco routers is excluded. -Average service duration 1 hour Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description With hackers and malware becoming increasingly sophisticated, the protection of your computer and your data is more important than ever before. This security audit will check your network and your computer and, where relevant, will give you a list of recommendations to help you to keep your business safe. # Tick List -Review and update your existing security levels -Deploy the agreed plan to help protect your network from internet-related attacks # Technical Specifications -Windows XP, Windows Vista or Windows 7 -MacOS 10.4, 10.5 or 10.6 Dabs Components
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Networking
Services # Standard introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description If you're buying a new computer for an employee who has never used Windows 7 before, you can expect a significant amount of time spent transferring data and settings and also training on how to use the new operating system. The alternative is to focus on what you do best and let a remote expert help your employee transfer all the relevant information and get started on Windows 7. First our technical expert will help transfer the documents, favourite bookmarks and email settings from the old computer. Then during a timeframe of 30 minutes the expert will go through as many subjects as possible from the list below: -Appearance and personalisation -Taskbar and start menu -Hardware and drivers -Performance and maintenance -Context menu -Backup and restore -General tips -shortcuts -Media -Security and system tools -Parental control -Power management -Networking and internet -User accounts -Programs and features -Files and folder setting It is normally possible to cover between 2 and 3 subjects, within the allocated time of one hour. If required, additional time will be available subject to additional charges. The computer needs to run Windows 7 for this service and if it is its first boot then the expert will go through the first configuration screens with the user. The source computer must be running Windows XP, Vista or 7. The transfer includes browser settings, favourites, bo Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description This configuration service is hassle-free solution to be able to access your computer's digital library and play it in the living room on a PlayStation 3. If you have no patience for UPnP, DHCP and other 4 letter acronyms, taking up this service can save you a lot of time and frustration. To use this service you need an existing computer network. Please note that inherent limitations of wireless network technologies can sometimes limit the type of video files that can be transmitted and in some cases mains power based networking is the only viable option. # Tick List -Review Networking setup of the devices involved -Ensure that PS3 and PC software are using the latest released versions -Review the media libraries you wish to share -Perform a test to see that test results works as expected # Technical Specifications -Windows XP, Windows Vista or Windows 7 -Working PlayStation 3 and PC -Network (wired or wireless) between PC and PS3 -Average service duration 1 hour and 15 minutes. Dabs Components
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Networking
Server Applications Microsoft Exchange Server 2007 Standard CAL provides a feature-rich messaging environment for core users, including rich-client email, calendaring, mobile device access, and anti-spam functionality. A rich Outlook-like experience from any Internet connected computer with a supported browser provides encrypted access to the inbox, powerful search, and the ability to view different types of attachments. Exchange Server ActiveSync technology delivers an improved Outlook e-mail and calendaring experience on mobile devices, while offering enhanced device and security policy control. Organization-wide policy management enables easier and faster auditing, cross-mailbox search, mail flow rules for enforcing encryption and rights management, and routing policies. Built-in defenses against spam and phishing e-mail as well as new antivirus filtering and scanning capabilities provide comprehensive protection. **''CAL'' is a Client Access License. This will give 5 users access to a server already installed. This comes as a document only and will need to be kept as proof of ownership.** Dabs Components
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Networking
Server Applications Microsoft Exchange Server 2007 Standard CAL provides a feature-rich messaging environment for core users, including rich-client email, calendaring, mobile device access, and anti-spam functionality. A rich Outlook-like experience from any Internet connected computer with a supported browser provides encrypted access to the inbox, powerful search, and the ability to view different types of attachments. Exchange Server ActiveSync technology delivers an improved Outlook e-mail and calendaring experience on mobile devices, while offering enhanced device and security policy control. Organization-wide policy management enables easier and faster auditing, cross-mailbox search, mail flow rules for enforcing encryption and rights management, and routing policies. Built-in defenses against spam and phishing e-mail as well as new antivirus filtering and scanning capabilities provide comprehensive protection. **''CAL'' is a Client Access License. This will give 5 users access to a server already installed. This comes as a document only and will need to be kept as proof of ownership.** Dabs Components
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Networking
Services Millions of people worldwide have had their data potentially compromised by laptop thefts. It is now impossible to ignore the growing identity theft crisis, much of it caused by laptop thefts from high-profile corporations, government agencies, universities, and healthcare institutions. A multi-layered security strategy is required to protect computer hardware and the data on it. With a few proactive data security steps, organizations can avoid the potential lawsuits, fines, public scrutiny, and loss of business that a lost or stolen computer can cause. HP's Tracking and Recovery Service utilizes software which provides a robust, multi-layered security solution which helps organizations address issues of regulatory compliance, data protection, computer theft recovery, and asset tracking. IT professionals can use HP's Tracking and Recovery Service to track and recover stolen laptops, delete data remotely in order o protect confidential information, detect unauthorized software or missing hardware, to ensure regulatory compliance, and create predefined alerts to manage appropriate use policies. Available through HP direct sales force and partners, these services are an additional step in delivering a solution that protects your assets and helps secure your data. Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description Get up to an hour with one of our technical experts to setup a small business network where you can share resources like folders and printers. With a strong emphasis on network security, this service will review your requirements and then configure the relevant devices of your network starting with up to 3 computers and extending to NAS, Hubs, access points and wireless repeaters where relevant. Our experts aim is to provide a fully integrated office network by the end of your session. # Tick List -Review and update your existing security levels -Implement a plan to secure your network -Help protect your network from internet-related attacks -Enable file and device sharing -Up to 3 computers # Technical Specifications -Windows XP, Windows Vista or Windows 7 -MacOS 10.4, 10.5 or 10.6 -Working broadband connection -For a completely wireless solution, a wireless hub or an access point will be required in addition to the computers being capable of wireless networking. -For a wired solution an Ethernet hub and some RJ45 cables will be needed. -Please note that the configuration of Windows Servers, Apple Servers or Cisco routers is excluded. -Average service duration 1 hour Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description Probably one of the most difficult things to do on a computer is to remove a virus that barricaded itself inside the operating system. When you've tried everything that you could think of, it's time to bring in the professionals! Our technical expert will not only meticulously take you through those complex steps needed to eradicate a virus*, but will help you install and configure the relevant software to make your computer safer and also give you some tips to stay safe online. *In most cases the virus is eradicated but it is not guaranteed. # Tick List -Removing spyware/viruses from your PC -Install and configure tools to make your PC safer -Give you recommendations on how to avoid getting your PC infected # Technical Specifications -Working broadband connection -This service is for computers running Windows XP, Windows Vista or Windows 7. -Please note that removing some viruses may require a reinstallation of the operating system in which case you will need access to operating system reinstall disks. Should this be the case the expert will guide you on how to backup the data and transfer it back to the computer once the reinstall is complete. -Average service duration 1.5 hour Dabs Components
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Networking
Services # Introduction Tech Heads? is a BT service that provides inexpensive computer technical support. Live experts are available 24/7 to connect to your pc and help you with specific tasks or issues. You can choose a service and get the computer help you need immediately. Simply choose the service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique code by email. Just go to the website specified and a few clicks later an expert will be going through this service with you. # Description The easy way to setup your in-house Blackberry server! Our technical expert will go through the installation and configuration of Blackberry Enterprise Server and will cover the activation of up to 5 devices. # Tick List -Review PC hardware requirements for server -BlackBerry Server Installation and Setup -Configure Microsoft Exchange -Connect up to 2 devices and test that they are working fine # Technical Specifications -Windows XP, Windows Vista or Windows 7 -BlackBerry Server version Y or above -Microsoft Exchange version X and above installed -To use this service you will need a dedicated server and a valid copy of Blackberry Enterprise Server. This service excludes the configuration of the IT Policies. -Average service duration 1 hour Dabs Components
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